Integration directory
// Messagingstandard integration
Coming soonGrowth+
Intercom integration for orders and shipments.
Surface order and shipment data in Intercom conversations for support teams.
Integration flow
Intercom ↔ Orderly
Orderly
requests + actions
events + results
Intercom
Order lookup
Shipment tracking
Customer context
Retries, observability, and organization scoping included.
- Category
- Messaging
- Connection
- Standard
- Minimum plan
- Growth
- Add-on
- Included
What it unlocks
One connection, visible end to end.
When a customer reaches out on Intercom, your support agent sees their recent orders, shipment status, and tracking info right in the conversation sidebar.
Common workflows
- Give support agents instant order context in live chat
Implementation path
How it works
- 01
Connect Intercom
Link Orderly to your Intercom workspace.
- 02
Surface order context
Recent orders and shipment status appear in the conversation sidebar.
- 03
Resolve faster
Agents answer “where’s my order” without leaving the chat.
//connect
Put Intercom into your order flow.
Tell us how you use Intercom and help shape the integration.